Privacy Policy

Privacy Policy

Introduction

Welcome to https://mercedes-headlamp-assist-calibration.collision-talk.com (hereafter referred to as “Mercedes Headlamp Assist Calibration,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, handling, and disclosure of information from users visiting our website and interacting with our services.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, apps, or services linked from our platform, as they have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy guides how we interact with users when:

  1. You sign up and use our applications and services as an authorized user.
  2. You visit our website(s) and engage with its content and features.
  3. You subscribe to receive communications from us, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect several types of personal information from users to enhance their experience and provide personalized services:

  • Account Information: Details required to create and manage your user account.
  • Payment Information: Data needed for processing transactions, including payment card details and billing addresses.
  • Financial Information: Records of financial transactions, spending patterns, and account balances (encrypted).
  • Purchase Information: Products or services bought from us, including quantities, prices, and purchase dates.
  • Mobile Device Identifiers: Unique identifiers such as IP addresses, device IDs, and mobile network information to recognize devices and provide personalized content.
  • Location Data: Geographic coordinates and location-based services data to offer tailored local services.
  • Feedback: Comments, reviews, and suggestions provided by users to improve our products and services.
  • Social Media Information: User profiles and interactions from social media platforms when you connect them with your Mercedes Headlamp Assist Calibration account.
  • Product Information: Details about the products or services you show interest in, view, or purchase.

We obtain this data through various means, including direct user input, online forms, tracking technologies (like cookies), and third-party partners who assist us in providing our services.

Cookies

Mercedes Headlamp Assist Calibration uses cookies to enhance your experience on our website and gain insights into user behavior. Cookies are small text files stored on your device that serve various purposes:

  • Strictly Necessary: These ensure core functionalities of the website, such as enabling secure log-in sessions.
  • Preference: Remembering user preferences for a personalized browsing experience.
  • Analytics: Tracking site usage and gathering statistical data to improve our services.

Users have control over non-essential cookies through our built-in Cookie Manager, allowing them to customize their cookie settings.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law. Once the purpose has been met or when no longer needed, we securely delete or anonymize the data.

Security Measures

The security of your personal data is a top priority. We implement robust organizational and technical safeguards to protect information from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Encryption for data at rest and in transit.
  • Secure third-party processors who adhere to strict data protection standards.
  • Regular security audits and updates to ensure ongoing compliance.

Children’s Privacy

We do not knowingly collect personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us using the details provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data in certain circumstances.
  • Restriction: Limit our processing of your data under specific conditions.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Be free from unfair treatment due to exercising your rights.

To exercise these rights or have any data-related queries, please reach out to our privacy team at [email protected] or through postal mail to the address provided below.

Changes to Policy

Mercedes Headlamp Assist Calibration reserves the right to update this Privacy Policy at any time. Any changes will be effectively immediately upon posting on our website, and we encourage users to review it periodically.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or to exercise your rights, please contact us:

  • Email: [email protected]
  • Mailing Address: Mercedes Headlamp Assist Calibration, Privacy Team, [Street Address], [City, State, Zip Code]